Shipping policy
At Diraah, we're committed to getting your order to you quickly, safely, and free of cost — anywhere in Pakistan.
Free Shipping
We offer free shipping on all orders across Pakistan. No minimum order value required.
Same-Day Delivery in Faisalabad
Orders within Faisalabad may qualify for same-day delivery, provided the order is confirmed via phone call before 3:00 PM. Same-day delivery is offered on a best-effort basis and is subject to rider availability and order volume. Orders confirmed after 3:00 PM will be dispatched the next working day.
Dispatch & Delivery Method
- Orders within Faisalabad (for same-day delivery) may be dispatched via our own riders or through on-demand delivery partners.
- All other orders across Pakistan are dispatched via registered courier services.
Delivery Timeline
Standard delivery time is 3–7 working days from the date of order confirmation. Delivery to certain areas may take longer depending on location and courier network coverage.
Areas We Ship To
We currently ship only within Pakistan and do not offer international shipping at this time.
Accurate Shipping Information
Please ensure your shipping address and contact details are complete and accurate at checkout. Diraah is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete address information.
Damaged or Opened Parcels
If your parcel appears opened or damaged at the time of delivery, please refuse to accept it from the courier/rider and contact us immediately.